Important and legal informations regarding the data you entrust us on Kokot Studio online shop.
Who we are
Our website address is: https://www.kokotstudio.com.
Kokot Studio Company is settled C/Sor Eulalia de Anzizu 38-46, 08034 Barcelona, Spain. (Hereafter Kokot Studio).
The responsible publisher is: M.Vola Marine@kokotstudio.com
The technical manager is: A.Mendes firstname.lastname@example.org.
This website is hosted on a private, dedicated server in Switzerland by the company INFOMANIAK NETWORK SA – 26 Avenue de la Praille 1227 Geneva, registered number CHE-103.167.648
What personal data we collect and why we collect it
By default our system (WordPress) does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.
The administrators of this website have disabled the ability to create an account on this system, as well as the ability to leave a comment on a page or article in order to limit the data collected.
The only personal data we keep are linked to orders made on the webshop and data collected by the contact forms and are solely intended to respond to orders and requests visitors addressed to us.
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Visitors to this website do not have the possibility to leave comments because this possibility has been disabled by the site administrators.
You have the opportunity, on the Kokot Studio website, to contact us by leaving a message via the contact forms on our pages. In this case, we record and store the data left by the visitor in order to respond to his request.
The data recorded and kept are those strictly necessary in order to be able to respond as efficiently as possible to the visitor’s request:
Date and time of the message (automatic);
IP address of the visitor (automatic);
Visitor’s email address (left by the visitor);
Visitor’s name (left by the visitor);
Content of the message (left by the visitor);
This data is stored securely on our dedicated server in Switzerland under the supervision of the company Infomaniak (who has not access to your data) and are automatically and permanently deleted after one year of storage.
No cookie is set for comments because this possibility has been disabled by site administrators.
No cookie is set when you create an account because this possibility has been disabled by site administrators.
A cookie is set when you place an article in your cart and/or process to the payment gateway, this is for us to remember your choice when you want to place an order on our webshop. This cookie is deleted at the end of your session or when you close your browser.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Like the vast majority of websites on the web, we use, for statistical purposes, the tool “GOOGLE ANALYTICS” a service offered by the company Google Inc. that can measure the audience of our site.
GOOGLE ANALYTICS complies with European privacy requirements (GDPR). The confidentiality clauses of the GOOGLE service are available here: https://policies.google.com/?hl=en and more specifically GOOGLE ANALYTICS here: https://www.google.com/analytics/terms/fr.html
Please note that you still have the possibility to install the “Opt-out” add-on offered by Google to block the storage of cookies by clicking on this link : https://tools.google.com/dlpage/gaoptout?hl=en However, you will no longer be able to take full advantage of the features offered by our site and your browsing comfort may be reduced.
Who we share your data with
We do not share or sell your data to anyone in any way except for the processing of orders made on our webshop (see below).
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
How long we retain your data
When you leave a message on our site via the contact forms we keep the data necessary for processing this message (typically name, email address and message body); these data are kept secure and are automatically deleted after a period of one year.
When you place an order on our site, the data collected are those strictly necessary to process that order (typically name, address, email address, content of the order and means of payment); these data are kept secure and are automatically deleted after a period of one year.
You can exercise your right of access, modification, deletion and portability of your data by writing to us at email@example.com
What rights you have over your data
If you place an order on this website or use our contact forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can request a deletion or a copy of your data by visiting this page
Where we send your data
The data you entrust to us are stored securely in an internal encrypted database on our private server located in Switzerland under the supervision of INFOMANIAK NETWORK SA – 26 Avenue de la Praille 1227 Geneve, registered at the number CHE-103.167.648.
Infomaniak and the protection of your personal data
Infomaniak Legal Mentions
Your contact information
You may request to exercise your right of access, modification, deletion and portability of the data you have entrusted to us by writing to Kokot Studio at the following email address: firstname.lastname@example.org
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
How we protect your data
The data you entrust to us are stored securely in an internal encrypted database on our private server located in Switzerland at INFOMANIAK NETWORK SA – 26 Avenue de la Praille 1227 Geneve, registered at the number CHE-103.167.648.
What data breach procedures we have in place
The www.kokotstudio.com website is monitored and protected by various automated systems (application firewall, automatic backups, file modification detection, etc.) guaranteeing a high level of security.
Nevertheless, in the event of a breach or hacking of our systems we undertake to inform you which personal data concerning you have leaked and why within a maximum of 48 hours and the measures taken by us to prevent further data leaks.
What third parties we receive data from
We do not receive data streams from third parties.
What automated decision making and/or profiling we do with user data
We do not make automated decisions or profile our visitors.
For any other question concerning Kokot Studio or this website, contact us by using this email address: email@example.com
Legal Notice Updated on May 2018